Payment Options

COVID-19 Message
  • To reduce the spread of COVID-19, Monterey One Water’s facilities are closed to the public
  • If you are facing financial hardships due to COVID-19, please email Customer Service


Monterey One Water offers a variety of options for paying your sewer bill.


Computer graphicPay Online

Visit our secure Online Payment Portal to pay your sewer bill; no online account is required. Credit/debit card (Visa, Mastercard, or Discover card) or e-check from your checking/savings account are accepted. Available 24 hours per day, 7 days per week.
A small convenience fee applies when using this service.

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Pay by Phone

To pay your sewer bill over the phone using your bank account or credit/debit card (Visa, MasterCard, or Discover): 

  • Call 1-866-514-6814 (toll-free)

A small convenience fee applies when using this service.

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Auto Payment

Never miss a payment! Enroll in our Auto Pay Program to automatically deduct your payment from your checking or savings. Follow enrollment instructions on our Auto Pay page.

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Pay in Person

You can pay your sewer bill in person at our Customer Center or at the designated payment locations using cash or check. View our hours on the Customer Service page.

  • Monterey: Monterey One Water Administrative Offices
    Closed to the public due to COVID-19. View more information on our Coronavirus Updates page.
    5 Harris Court, Building D
    Monterey, CA 93940
  • Salinas: Maxx Envios (Additional fees may apply)
    1225 Del Monte Avenue
    Salinas, CA 93905
  • Seaside: Mal’s Market (Additional fees may apply)
    1264 Noche Buena Street
    Seaside, CA 93955

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Pay by Mail

To pay your bill by mail, send a check or money order to:

  • Monterey One Water Payment Processing Center
    P.O. Box 980970
    West Sacramento, CA 95798-0970