E-Billing

Monterey One Water’s utility billing vendor – Automatic Funds Transfer Services (AFTS) – can no longer offer paperless billing or online account access to our customers. Starting with the March billing cycle, all Monterey One Water customers will receive a paper bill, and only a paper bill, via the United States Postal Service, and those customers who had online accounts will no longer have access to them. More details can be found on our Customer Notice page.

	Online Payment Portal Use the secure one-time payment portal to pay your bill online
	Payment Options Monterey One Water offers a variety of options for paying your sewer bill.
	Bill Copies For copies of current or past bills, please call our Customer Service Team at (831) 372-3367