Alert Center

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Customer Notifications

2 Alerts
February 6, 2023 4:33 PM

Change to Billing Process Effective July 1, 2024

Effective July 1, 2024, bi-monthly billing for wastewater service will stop. An annual fee for wastewater service in the Monterey One Water service area will instead be included on a parcel’s annual Property Tax Bill.

Customers will begin receiving...

Change to Billing Process Effective July 1, 2024
August 2, 2021 12:14 PM

Learn more about available Financial Assistance Programs

We recognize customers may face circumstances that stretch their financial resources. Learn more about options to assist customers who are having difficulty covering expenses.